Accredited Solar Hot Water System Retailers

The Association has established an assurance scheme based around the listing of complying solar systems and accreditation of Retailers and Installers. The assurance scheme is established to provide customers with the confidence that when they purchase a solar system from an Accredited Solar Association Retailer that the system will perform as specified in the sale and purchase contract, and is installed by a qualified installer to meet the requirements of the Building Code and best practice.

A retailer is the person who enters into the contract to supply the solar system and as part of their contract will specify the work and be responsible for its installation. A retailer who is a specialist solar dealer will be well trained and have the experience to ensure that the system specified for a particular application is suitable for the heating required. The retailer will also ensure that the system is an appropriate design for the locality, building layout and form of backup heating. The Solar Association recognises its specialist members by conferring on them the Accredited SWH Retailer title.

The accreditation scheme is administered by the Solar Association Executive Officer who is independent and provides oversight on performance so that the public can be assured that an Accredited Retailer is undertaking work that meets the accreditation criteria.

Customers should check their Retailer is accredited by clicking here.

To gain Accreditation an applicant must satisfy the Solar Water Heating Accreditation Administrator that they have the relevant training and experience to be considered a solar specialist.

There are three ways to demonstrate basic competence:

  • through recognition of prior experience in the Industry;
  • by completing training through a Solar Association recognised training system; and
  • a full description of the Solar Association Accreditation criteria and the application form is available by clicking here.

 

Accredited Retailers are entitled to display the Accredited Retailer's logo on promotion material. You should only purchase from retailers displaying that logo.

An accredited member of the Association must also at all times abide by The Code of Conduct and Responsibility of the Association.

A SWH system must be manufactured to comply with the standard AS/NZS2712:2007. The process of demonstrating compliance to the standard is outlined here.